Brand new! Ordered online, and they are a tad short for me. So I've ordered the next size up. They are nice and bright(safe), and look awesome. They fit medium to narrow for width and come witch a few different arch supports. They get great reviews as well, check it out. https://www.google.ca/amp/s/road.cc/content/review/256288-giro-sentrie-techlace-shoes%3famp Or https://www.bikeradar.com/reviews/shoes/road-bike-shoes/giro-sentrie-techlace-road-shoes-review/