Medical Office Assistant

About K’ómoks First Nation We, the K’ómoks people, envision a prosperous and healthy Nation, in which we exercise our rights and title throughout our territory, honouring our people, lands, waters, cultures and languages. K’ómoks First Nation (KFN) ensures the well-being and self-sufficiency in all aspects of our Nation by asserting our rights and title while upholding our members. About the Role In this role, the Medical Office Assistant (MOA) will support all staff in the K’omoks First Nation Health Centre by managing the clinics and assisting community members with their needs. This position will provide administration, coordination, facilitation, and office management support. This position acts as the main point of contact in the K’ómoks First Nation Health Office and works collaboratively with the rest of the health team to maintain services that are integrated and complimentary with all healthcare services and are valued and used regularly by community members, while fostering strong relationships at the community level. What You Will Be Doing • Performing reception duties including answering phones, greeting walk-in customers, advising service providers of client arrival, making reminder calls for clinics and other appointments. • Completing and submitting various FHNA forms for travel, accommodation, vision care, and prescription reimbursement forms. • Assisting with scheduled groups when needed by helping to serve lunch, clean up and provide reminder calls. • Assisting nurses with administrative tasks. • Managing the office supply inventory and orders including office, medical, nursing group, as well as dietary supplies. • Liaising with service providers regarding scheduling, invoicing, billing and payments. • Assisting other staff with planning and follow up of events such as the health fair, Winter craft sale, Christmas lunch, Christmas gifts, Indigenous People’s Day, and Elder’s lunches, Wellness Groups, Grief and Loss groups, etc. • Attending meetings and taking minutes. • Tracking and invoicing the physician hours, creating cheque requisitions for service providers for finance, and managing and reconciling petty cash. • Managing the telephone system and training other staff members on telephone procedures. • Assisting the Health manager with managing and maintaining electronic medical system, as well as other software, and training other staff members on system procedures. • Creating new office procedures as needed. • Tracking regular service provider appointments for K’ómoks First Nation members. • Other duties as required. What You Will Need • Medical Office Assistant Certificate. • Mental Health First Aid Certificate preferred. • First Aid Certificate preferred. • Non-Violent Crisis Intervention Certificate preferred. • 5+ years of experience working in an administrative role. • 2+ years of experience in a medical office environment working with and around vulnerable populations. • Proficiency in Microsoft Office (Word, Excel, Outlook). • Experience working in and with the Indigenous community an asset. • Knowledge of medical terminology and medical office procedures. • Strong customer service skills. • Ability to work well independently and under pressure. • Knowledge of basic financial functions. • A clear criminal record check. Working Conditions • This will be a full-time, permanent, in-office position. Application Information: If this opportunity to work with a growing indigenous organization appeals to you, please apply with your resume and cover letter. This posting will remain open until filled. We value employment equity and prioritize applications from indigenous applicants, and especially encourage those living within the K’omoks First Nation to apply. If you have any questions about the job posting or the process, please reach out to engagedhr@komoks.ca